DetactaHotel recognized Manatus Hotel among the best hotels in Costa Rica

Tortuguero, Costa Rica, February 28, 2017

DetectaHotel, the purchaser of accommodations with offices in Barcelona, London, Dubai, Bangkok, Seoul and Sydney, has begun an extensive evaluation that includes the different types of accommodations in Costa Rica. This evaluation consisted on collecting data from millions of comments from customers and translate them into an Official Recognition of Excellence. oficial.

The Official Recognition of Excellence of DetectaHotel is not a ranking but a group of outstanding accommodations based on strict criteria. To be considered, the owners must meet a series of principles:

  • At the time of being judged, the accommodation is valued at 8.5/10 or more, with a minimum of 100 reviews from customers in the DetectaHotel page..
  • We could not detect any remarkable problem regarding the customer service or any recurring problem without being resolved.

In addition, DetectaHotel is having in high regard also the form in which the hotel’s staff responded to the Recognition of Excellence team, demonstrating its commitment in providing rapid assistance.

Manatus Hotel boasts an assessment of high satisfaction appraised among its clients and the travel industry experts, having received 376 comments and an impressive average score of 9.3 out of 10.

"We are very happy to be working with the best accommodations in Costa Rica, and Manatus Hotel is certainly among them" said Alberto Castellucchio, Regional Manager at DetectaHotel for Latin America. "What is different about the Recognition of Excellence is the way in which the information has been collected and analyzed: everything depends on the customer and his experience with this accommodation in particular".

"With DetectaHotel, 30 million people are finding the best offer available online each month." With this recognition, we would help travelers to be able to further identify the best accommodation regarding client service and therefore, the best value for their money."

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